Refollow wants to hear from you!  Tell us what you like or don't like.  Vote for or suggest new features you would like us to build.  Checkout our Forums and see what other users have suggested and vote for the ones you like.
0
Under review

I paid yesterday but still haven't been upgraded.

contact123 7 years ago updated by Refollow 7 years ago 2

Can I please have my account updated? Thank you.

Answer
Refollow 7 years ago

Hi ansonamac -- Thanks for taking time to post! We checked and it looks like your upgrade went through yesterday. We've added a week to your expiration, for your trouble.

Good luck and let us know if you encounter any further issues.

0
Fixed

paypal issue not accepting USD

Christian Mcleod 7 years ago updated by Refollow 7 years ago 1

Hi, 


i am trying to renew service, however it gave me a warning that your paypal does not receive USD and to contact you to change your settings. 


Can you please resolve this? 


Christian 

Answer
Refollow 7 years ago

Hi! We DO in fact accept $US as our preferred/primary currency. There seems to be an issue with Paypal sometimes incorrectly stating we do not. Please try again next chance you get and thank you for calling this to our attention!

0
Completed

network error

matthew 7 years ago updated by Refollow 7 years ago 2

i cant add new follows, it keeps saying network error 

0
Fixed

not able to unfollow

joelcomiskey 8 years ago updated by Refollow 7 years ago 1

I am not able to unfollow people. It immediately says,   "we've loaded all people you've requested  

0
Fixed

Repeated failure of Twitter authorizations during Unfollows. A best frustrating, at worst, a return to the painful manual process to unfollows in Twitter

Anonymous 8 years ago updated by Refollow 7 years ago 2

I constantly encounter failed twitter authorizations on accounts that work fine for Follows, but fail nearly instantly when trying to batch Unfollows. This is exasperating. Fix it!

0
Answered

How do I find people in certain cities?

Anonymous 8 years ago updated by Refollow 8 years ago 1

I am a corporate recruiter. I would like to target people who follow our company and our CEO. How can I find people in the cities/states that I cover?

Answer
Refollow 8 years ago

Hi thanks for asking about finding people based on location. It turns out there are at least three ways to do this. The first thing to try is search for people with the city or state in their profile. Use quotes like "south san francisco" (case doesn't matter) and remember to select "profiles" from the "include in search results" option.
Next, try the same using the Advanced Search option and select "location" from the drop down. This may bring up profiles that have tweeted from that location. Twitter doesn't specify fully how this data is produced, or how accurate it is, but research seems to indicate it can be useful for your type of application.
The last thing to try is to use the "bio" option for Advanced Search for variations. Use the | symbol to create a list:
LA|L.A.|Los Angeles|Santa Monica|Long Beach

0
Fixed

Campaigns I try to save don't load list of followers

Anonymous 8 years ago updated by Refollow 7 years ago 1

For every campaign I try to save, I get the message, "There don't seem to be many people that meet your search criteria. This could be because the filters are too specific and filter out too many people".


This happens for every campaign I try to save.  I think the message is incorrect because I get the message no matter what campaign I attempt to save.  I've tried 5 different campaigns so far.  This started today.

0
Under review

How do I receive / download a receipt or tax statement?

Michael 8 years ago updated by Refollow 7 years ago 1

Hi I need a receipt for my accountant - where do I find one?

Answer
Refollow 7 years ago

Paypal is about to provide you with a full accounting. Have you looked there?

0

agile

Anonymous 8 years ago 0
0

i would like masive follow like years ago, now is one by one, can u do it ?

Wendy Saide 8 years ago 0

Hi, years ago i bought this app, and follow masive user, interface was nice, now is poor, ugly and follow one by one, many time to do it, there is any form to back o another version?