- Feature Requests
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Bugs
Follower lists limited to 100 or inaccurate
Recently, ReFollow users are reporting their lists of followers after setting filters are limited to 100, or appear complete. The problem appears to coincide with a fix we made for an error when 'unfollowing' a profile, so we are assuming either we introduced a new bug or Twitter has changed their API behavior without notice. Either is possible. We will share news as soon as we have a fix.
Thanks for being patient.
-The ReFollow Team
Answer
Definitely experiencing this error; I'm being as patient as I can be. Please advise ASAP re fix. Thanks.
We are attempting to test a patch for the problem with the 100 results limitation.
You may try it again, yourself, or wait to see what we post after the patch is live for awhile.
Thanks!
Still a problem for me. Any updates would be appreciated. I'm assuming there is nothing that I can do on my end.
has someone solutioned the problem? because i have the same problem and i cant unfollow
The latest is: We've had to bring in more experienced engineering to assess what has changed, whether it's us or Twitter. We expect to have that much of an answer, and presumably a strategy to fix, in the next 2 days.
We recently changed the Follow results to support up to a maximum of 5000, per query. Check it out.
This also makes it more likely some people will trigger the Twitter API limit of 15K results every 15 minutes. For the time being, we suggest you monitor the size and frequency of your campaigns to stay under that limit, or you will have to wait out Twitter's 'cooling off' period until you can begin again.
please send a screenshot of the unfollow filter settings you are using to support@refollow.com, so we can try and understand what is happening. The feature currently works for us, although we have had some reports of the the unfollow filter settings not being correct. For example, if you are running an unfollow campaign for "Users I am following but not following me" make sure the checkbox next to "Following Me?" is checked and the value slider says "No."
We've been checking the Unfollow feature. @RoyCampos your case is a little different, as the search appears to hang during testing and never returns any results. Please follow http://refollowv3.userecho.com/topics/167-no-unfollowing/
Refollow team; do you have any solution for my problem? i cant unfollow since several weeks, i have been trying but i cant with differents accounts
Customer support service by UserEcho
please send a screenshot of the unfollow filter settings you are using to support@refollow.com, so we can try and understand what is happening. The feature currently works for us, although we have had some reports of the the unfollow filter settings not being correct. For example, if you are running an unfollow campaign for "Users I am following but not following me" make sure the checkbox next to "Following Me?" is checked and the value slider says "No."