
0
Fixed
Users ignored show again if you edit a campaign
If I go back into a campaign and search for more people to add the previous ones that I've ignored for the campaign are popping back up. Previous ones I've also unfollowed on Twitter are popping up as well. I believe some of those I've unfollowed using Refollow. Not sure if that makes a difference.
Customer support service by UserEcho
People that are followed/unfollowed via Twitter.com are not stored in Refollow because they occurred outside the app. If you've followed/unfollowed people using Refollow AND they are popping up when the filter is set to exclude that would be an issue. Let me know if you can confirm that.
If you have further thoughts, pass them along.
- Do a "Timeline Cleanup"
- Unfollow user @abcd_1234 (name changed here)
- Create a new campaign.
- Check "I Have Never Followed"
- "Search for" abcd_1234 in "Username"
The search results eventually displayed the user that I did follow at one point.- Because you only Unfollowed @abcd_1234 in Refollow, it is quite possible you followed him on Twitter.com
- If you followed him on Twitter and NOT Refollow, then the "I have never followed" filter would be operating correctly.
- The "I have never followed" only evaluates follows that have taken place within the Refollow app.
- Therefore, the user should show up in the search results.
BUT, if the following scenario happens, then there is a bug and we will need to fix it:
- Create a campaign
- Follow user @abcd_1234
- Do a Timeline Cleanup
- Unfollow @abcd_1234
- Create a new campaign
- Check "I have never followed"
- Search for abcd_1234 in "username"
If @abcd_1234 shows up in the search results, then there is a problem.
Hopefully that clears this up.