Refollow is not working--unfollow has not been working for several days

Refollow has an error message:[Futures Times Out After 1 Second] -- which means absolutely nothing to the user--nonsense. What does that mean? Bottom line nothing is woring

Unfollow has also not been working for several days -- same message

Finally I was charged $20 out of my paypal account last night--and because of my affiliate relationship this was supposed to step. 

Thanks for your attention and help

Terry