- Feature Requests
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Идеи
my account has been considered a spam after i used your software, what is to do now?
i used the software to follow i noticed that no one has followed back then i unhallowed the people i followed after one day.
i tried to tweet to another old account of mine and follow it, but only increase of numbers is what is happening, i don't show on the list of followers on the other account.
please, i want refund.
Ответ
Hi Moe -- Thanks for writing us with this question.
Refollow keep a detailed record of accounts that generated any form of rate-limit error from Twitter. There is no record of such an event occurring with this account, so most likely the lock or ban you are experiencing is associated with some other app or activity.
Here's what we recommend:
- DM or email Twitter Support for help getting your account restored. If you suspect it has been hacked, then let them know and they will investigate
- email us at support@refollow with the request to cancel your subscription, if you cannot login and do this yourself.
The Cancel link is found on the Account Settings page. If you Twitter account us locked then you may not be able to access this page. Be sure to include the name of your Twitter profile if you do email us for help.
Сервис поддержки клиентов работает на платформе UserEcho
Hi Moe -- Thanks for writing us with this question.
Refollow keep a detailed record of accounts that generated any form of rate-limit error from Twitter. There is no record of such an event occurring with this account, so most likely the lock or ban you are experiencing is associated with some other app or activity.
Here's what we recommend:
The Cancel link is found on the Account Settings page. If you Twitter account us locked then you may not be able to access this page. Be sure to include the name of your Twitter profile if you do email us for help.